{"id":3114,"date":"2022-09-28T03:03:09","date_gmt":"2022-09-28T03:03:09","guid":{"rendered":"https:\/\/feb.univpancasila.ac.id\/?page_id=3114"},"modified":"2025-04-14T07:12:01","modified_gmt":"2025-04-14T07:12:01","slug":"kepuasan-pelanggan","status":"publish","type":"page","link":"https:\/\/feb.univpancasila.ac.id\/en\/kepuasan-pelanggan\/","title":{"rendered":"Kepuasan Pelanggan"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"3114\" class=\"elementor elementor-3114\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<div class=\"elementor-inner\">\n\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-594859d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"594859d\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t\t\t<div class=\"elementor-row\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cffffdf\" data-id=\"cffffdf\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-column-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-83b0a40 elementor-widget elementor-widget-accordion\" data-id=\"83b0a40\" data-element_type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1381\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-1381\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">KEPUASAN LAYANAN MAHASISWA<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1381\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-1381\"><ol><li><a href=\"https:\/\/drive.google.com\/file\/d\/1y4Okgw-GJ8AtLMlRDX36mF7pOP63OcLI\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Kepuasan Mahasiswa 2018\/2019<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/file\/d\/1rGc6bTfUZBVWpZ9Jei7-3e39uYMzFE7s\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Kepuasan Mahasiswa 2019\/2020<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/file\/d\/1EtyEEx-NAPwNGHBaPBU5S5FOH301eR4K\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Kepuasan Mahasiswa 2020\/2021<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/drive\/folders\/1bs4J53HtwTorwNRUvYVDO8xCxZL6AhRJ?usp=sharing\" target=\"_blank\" rel=\"noopener\">Kepuasan Mahasiswa 2021\/2022<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/drive\/folders\/1CWIM5c9VXcqyF_gSBGxmLoVMKlt0EGiV?usp=sharing\" target=\"_blank\" rel=\"noopener\">Kepuasan Mahasiswa 2022\/2023<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/drive\/folders\/1gVTUN_IOEnz8WFfhixArPZTx6ExEc5Hi?usp=sharing\" target=\"_blank\" rel=\"noopener\">Kepuasan Mahasiswa 2023\/2024<\/a><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1382\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-1382\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">KEPUASAN DOSEN & TENDIK<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1382\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-1382\"><ol><li><a href=\"https:\/\/drive.google.com\/file\/d\/1B5AMh_mr_ztKxbnUP_2vzCX08ZstYwn9\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2020\/2021<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/drive\/folders\/16UP1onwAsXMyY8-ffQpUIGxOBBD5aA-k?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2021\/2022<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/drive\/folders\/1UDRXar5DovY9q0LKQ3_gkJ9A33duoDn8?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2022\/2023<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/drive\/folders\/15m19qQLvDSpFM0LjdOZa7dNpJ3k7zOuy?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2023\/2024<\/a><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-1383\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-1383\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-left\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><svg class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><svg class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">KEPUASAN MITRA<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-1383\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-1383\"><ol><li><a href=\"https:\/\/drive.google.com\/file\/d\/1LA1siK97Hi1tX-90xEd_QcKdCL__Kq1M\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2018\/2019<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/file\/d\/1IN4V5nE4q2l6yAYxbtBCy-qiKSqdl1cg\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2019\/2022<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/file\/d\/1yNxaGaCkvrKDkCSLoPOV4NpOQ7BlLp3s\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2020\/2021<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/file\/d\/1YG_AtwNDvtuamDp6pcHxxvQiH7YeLPwq\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2021\/2022<\/a><\/li><li><a href=\"https:\/\/drive.google.com\/file\/d\/1v23kKL9ItDtUM_Gt_SixAXmvrdF3rSu8\/view?usp=sharing\" target=\"_blank\" rel=\"noopener\">Laporan 2023\/2024<\/a><\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>KEPUASAN LAYANAN MAHASISWA Kepuasan Mahasiswa 2018\/2019 Kepuasan Mahasiswa 2019\/2020 Kepuasan Mahasiswa 2020\/2021 Kepuasan Mahasiswa 2021\/2022 Kepuasan Mahasiswa 2022\/2023 Kepuasan Mahasiswa 2023\/2024 KEPUASAN DOSEN &#038; TENDIK Laporan 2020\/2021 Laporan 2021\/2022 Laporan 2022\/2023 Laporan 2023\/2024 KEPUASAN MITRA Laporan 2018\/2019 Laporan 2019\/2022 Laporan 2020\/2021 Laporan 2021\/2022 Laporan 2023\/2024<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3114","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v21.0 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Kepuasan Pelanggan - Fakultas Ekonomi dan Bisnis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/feb.univpancasila.ac.id\/en\/kepuasan-pelanggan\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Kepuasan Pelanggan - Fakultas Ekonomi dan Bisnis\" \/>\n<meta property=\"og:description\" content=\"KEPUASAN LAYANAN MAHASISWA Kepuasan Mahasiswa 2018\/2019 Kepuasan Mahasiswa 2019\/2020 Kepuasan 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